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Service

/{slug}/radmin/servis — the table board. The current state of the room on one screen: which table is occupied, which is waiting, which has asked for the bill.

It only appears in restaurant businesses.

The table board

Each table is a box whose colour tells you its state:

State Meaning
Empty No open order
New order An order awaits approval
Preparing In the kitchen
Ready Ready to serve
Waiter call The guest called a waiter; table turns orange
Bill request The guest asked for the bill

Filters: all / active / empty. Sort by longest wait brings the forgotten table to the front during a rush.

Table detail

Tapping a table opens a side panel: order lines, who added them, item notes and the total.

From there you can:

  • Add items — to the open order, or open a new order on the table.
  • Table note — “birthday”, “has an allergy”; it stays with the team.
  • Advance the status — approve and mark served.
  • Mark the table checked — tells the team the table has been seen to.
  • On my way — resolves a waiter call; the orange colour clears and other waiters no longer see the call.
  • Print the ticket — sends the bill to the print station.

Closing the bill

There are three ways:

Paid — cash / Paid — card
Mark it after collecting the money. The table closes and the amount is written to accounting as revenue.
Close without payment
For a comp, a cancellation or a table opened by mistake. Not counted as revenue.

The right button keeps accounting right

The cash/card split is the only source for the end-of-day till reconciliation. Always hitting the same button out of habit corrupts the breakdown in accounting.

Splitting the bill

On a large table you can split the bill between people:

  1. Open split the bill in the table detail.
  2. Create a portion per person.
  3. Assign items to people; a wrong assignment can be undone.
  4. Mark the portion of whoever pays as paid.
  5. When everyone has paid, finalise the bill; the table closes.

If you cancel the split halfway through, the table goes back to a single bill and no items are lost.

Overdue warnings

Tables that have been open for a long time raise a warning on the screen. A table nobody remembered to close makes both the day's revenue and the occupancy picture wrong.

Difference from the service panel

The plain service panel at /{slug}/waiter shows the same table board but has no bill splitting, payment marking or ticket printing. The plain panel suits a waiter walking around with a phone; this page suits the tablet at the till.